Shipping Free（15-20 days）：
- Any order of US$54.99 or less (based on the total order amount before taxes and discounts) will be charged a shipping fee of US$6.88.
- Free US standard shipping for orders over $55. (Based on the total order amount before tax and after discount.)
- Shipping time: 15-20 Business Days
Express Shipping （7-12 days）：
- Any order of USD 54.99 or less (based on the total order amount before taxes and discounts) will be charged USD 9.99 for shipping.
- Orders over USD 55 will be charged USD 6.88 for shipping. (Based on the total order amount before tax and after discount.)
- Shipping time: 7-12 Business Days
ORDER PROCESSING & SHIPPING
Please allow 2-3 business days of processing time and an additional 3-5 business days of transit time before your order arrives. During our busy seasons (i.e. holidays), please allow up to 4 business days of processing time. We make every effort to ship all orders as fast as possible but cannot guarantee orders will go out the same day.
REFUSE DAMAGED PRODUCTS
If you choose to refuse the damaged products, please do the following:
- Note the damage on the delivery receipt in the presence of the driver. Be as specific as possible as this will assist us in processing your damage claim with the delivering carrier.
- TAKE DELIVERY of the UNDAMAGED products and sign the delivery receipt as damaged.
- REFUSE delivery of the product you believe will not function due to the damage that was incurred.
- Take pictures of the boxes. It is best to take several pictures from different angles and distances.
- Email us at firstname.lastname@example.org for final resolution.
- We will contact the shipping company to verify that the damaged product is being returned to us. Once we have received the returned item, we will send a replacement product to you.
- Due to the influence of COVID-19, shipments may be delayed by a few days. Please allow additional days in transit for delivery.If there will be a significant delay in shipment of your order,please contact us via email email@example.com
- As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.
By placing an order with us, you’ve read and agreed with our policy.
Thank you for choosing to shop with us!
Stay safe and healthy!